Amarx Search, Inc.              amarx.com


Type: 8+ Month W-2 Contract -- Location: Tempe, AZ -- Pay: $21 Per Hour -- Position ID: 1643


An excellent position with one of America's best banks


* Bank Client Support Advisor *


Please apply ONLY if you have excellent spoken and written communications skills

For other types of positions, please send your resume to info@amarx.com


Visa sponsorship is not available for this position


We can ONLY consider your application if you have:


1: Excellent spoken and written communications skills
2: Basic PC skills and exposure to MS Office (MS Outlook, MS Word)
3: Experience in customer service is a plus


Make sure your relevant skills for this position are clearly described within your resume


We are looking for an outstanding Client Support Advisor (CSA) to be the primary research and technical troubleshooting contact for commercial bank clients.



Duties and Responsibilities

== Navigate and identify service related and/or operational client emails, assign emails to other team members and research/respond to select client or internal business partner inquiries
== Provide client feedback on product/feature functionality and client experience to product/channel team colleagues.
== Communicate effectively with various cross-functional business team partners and vendor contacts
== Serve at the forefront of our client's experience as a technical resource for new commercial banking products/channel and the incubator for new rep facing tools.
== Setting client expectations and delivering consistent follow up with clients is a critical deliverable in this role
== In coordination with a team of internal and/or vendor supported colleagues, utilize problem-solving skills to handle client issues with diplomacy, tact and efficiency.
== Use effective research skills while managing the client experience and internal partner expectations


No interview, relocation or living expenses provided


Please send resume as a Microsoft Word attachment to apply@amarx.com


Amarx Search, Inc.              amarx.com